Terms of Service

These Terms of Service govern your use of the Landlords in Wales website and services provided by Landlords in Wales Ltd ("we", "us", "our"). By using our website or services, you agree to these terms.

We provide general guidance and information to landlords in Wales regarding the Renting Homes (Wales) Act 2016 and related legislation. Our services include an AI-powered chat assistant and professionally reviewed guidance documents.

Important: Our services do not constitute formal legal advice. We are not a law firm. You should always seek independent legal counsel for specific legal situations.

You must be 18 years of age or older to use our services. By using this website, you confirm that you meet this requirement.

Payment for services is processed securely through Stripe. All prices are shown in GBP and inclusive of VAT where applicable. Payments are non-refundable once a service has been delivered, except where required by law.

All content on this website, including text, graphics, and reports, is the intellectual property of Landlords in Wales Ltd unless otherwise stated. You may not reproduce or distribute our content without prior written permission.

To the fullest extent permitted by law, Landlords in Wales Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or reliance on information provided.

Our total liability to you for any claim arising out of or related to our services shall not exceed the amount you paid us in the 12 months preceding the claim.

You agree to:

• Provide accurate and truthful information
• Use our services lawfully and not for any fraudulent purpose
• Not attempt to disrupt or interfere with our website or systems

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

We reserve the right to update these terms at any time. Continued use of our services after changes are posted constitutes acceptance of the updated terms.

For any questions regarding these terms, contact us at info@landlordsinwales.com.